Class name Subject Book title Chapter number Content Created at
Class XII Business Studies Business Studies-I 7 provide an organisation and distinguish motivation to the employees/ one organisation from the other. managers. These characteristics influence Non...
Class XII Business Studies Business Studies-I 7 job opportunities and andmadeinteresting,thejobitself too many aspirants for these. becomes a source of motivation to However, there is one negativ...
Class XII Business Studies Business Studies-I 7 it is not possible to achieve individual to influence others. Definitions of Leadership Leadership is the activity of influencing people to strive ...
Class XII Business Studies Business Studies-I 7 management consultant, that organisation is attributed to the managers are important but leaders leader, but due credit is not given are vital for ...
Class XII Business Studies Business Studies-I 7 it with minimum basic styles of leadership: discontentment. (i) Autocratic (ii) Democratic, and (iv) A leader handles conflicts (iii) Laissez-faire...
Class XII Business Studies Business Studies-I 7 with his subordinates. He will c oMMunIcatIon encourage them to participate Communication plays key role in the success of a manager. How in decisi...
Class XII Business Studies Business Studies-I 7 among people to create (ii) Message: It is the content of ideas, common understanding. feelings,suggestions, order, etc., Some of the definitions g...
Class XII Business Studies Business Studies-I 7 exist. problem today is communication. (iii) Acts as basis of decision making: Bernard has called it the foundation Communication provides needed o...
Class XII Business Studies Business Studies-I 7 the office. leadership. Effective commu- Formal communication may be nication helps to influence further classified as – Vertical and subordinates....
Class XII Business Studies Business Studies-I 7 network. presented and discussed in given (v) Inverted V: In this network, a figure. subordinate is allowed to comm- (i) Single chain: This network...
Class XII Business Studies Business Studies-I 7 of such communication. It also leads each person communicates with all on non-selective basis. In to generate rumours which are not probability net...
Class XII Business Studies Business Studies-I 7 the communications originally (i) Badly expressed message: Some drafted in one language (e.g., times intended meaning may English) need to be trans...
Class XII Business Studies Business Studies-I 7 movement successive transmissions of and gestures of communicator the message results in loss of, matters so much in conveying or transmission of i...
Class XII Business Studies Business Studies-I 7 particular communication may andcumbersomeproceduresmay adversely affect his authority, he be a hurdle to communication. or she may withhold or sup...
Class XII Business Studies Business Studies-I 7 Convey things of help and value subordinates should be clear to listeners: While conveying in all its perspective to the message to others, it is b...
Class XII Business Studies Business Studies-I 7 should also give indications of their interest in listening to their (ix) Be a good listener: Manager should be a good listener. Patient subordinat...
Class XII Business Studies Business Studies-I 7 qualities of good leader include–courage, will power, judgement, knowledge, integrity, physical energy, faith, moral qualities, fairness, vitality,...
Class XII Business Studies Business Studies-I 7 of communication? 2. Explain the process of motivation with the help of a diagram. 3. State the different networks of grapevine communications. 4. ...
Class XII Business Studies Business Studies-I 8 CONTROLLING 8 CHAPTER Departure Control Systems (DCS) A Departure Control System (DCS) L E A R N I N G automates processing an airlines airport O B...
Class XII Business Studies Business Studies-I 8 Business Studies words, controlling means ensuring planning in the future periods. Thus, that activities in an organisation are controlling only co...
Class XII Business Studies Business Studies-I 8 and revise the standards in light identified and, thus, helps in better of such changes. Managerial Control implies the measurement of accomplishme...
Class XII Business Studies Business Studies-I 8 every single stroke of the suspects’ computer keys and send an encrypted e-mail report to CDS. Investigators revealed that the two employees were d...
Class XII Business Studies Business Studies-I 8 headed even when things go wrong Reprint 2026-27 Controlling 205 Relationship between Planning desired action. Planning is thus, prescriptive where...
Class XII Business Studies Business Studies-I 8 events to conform to plans. Planning is basically an intellectual derived from past experience. Controlling Process processinvolvingthinking,articu...
Class XII Business Studies Business Studies-I 8 There are several techniques for measurement of performance. These standards. The table in the next page include personal observation, sample gives...